ITCRS has three primary areas of services, online technical support, recruiting and placement of IT professionals, and website design and development.

We perform these functions by using state-of-the-art technology, and by staffing business professionals who are committed to superior customer satisfaction.

To ensure that ITCRS upholds the integrity of its services, we provide an online customer grievance register. Should a customer or client experience a problem with any ITCRS service, they may document, register, and submit their grievance to the ITCRS business ethics committee.

All registered grievances will be thoroughly evaluated by the highest level of ITCRS management. If ITCRS personnel are found to have responsibility in providing an inferior service to any of its customers, the customer will receive an immediate and full refund equal to the amount of money they paid for their service.

Evaluations will be completed within thirty (30) business days from submittal.

In the event a grievance is found to be unsubstantiated, the customer will receive a full report of the grievance evaluation.